The property was fantastic with very good and unobtrusive staff from various countries. The location was excellent - close to Liberation Square, transport options, and the town center.

Units with fresh towels.

th staff were welcoming and friendly; clean and relaxing hotel making it good value for money

there was a mix up over my bill - i settled early (which i think is polite); after departure i received a call to say my bill had not been settled. Following several calls and quotations of receipt numbers it was sorted, but this ending did take the edge off what, overall was a lovely experience

The location is great, with a lovely restaurant nearby.

Central location. Ok for price.

Hotel did not have a digital tv

the breakfast is served in the bar!

The location is particularly good and perfect, thoroughly enjoyed being close to some leisure places. The restaurant serves amazing Italian food.

Helpful, friendly multi lingual receptionists. Substantial English breakfast. Handy location to walk to town, many restaurants and laundromat closeby, good walk to Jersey Archives for genealogists, good walk to Condor Ferries. Hotel booked bus tours of Jersey Is for us and advised us of local bus fares and connections. Older Hotel but always well serviced daily and cotton sheets.

Wi-Fi did not work in bedroom. Smokers blocking front door way - disgusting!

Generally comfortable with the usual amenities of a coffee/tea making facility, nice downstairs lounge and bar; large en-suite with full bath; for a single booking had large room with two single beds with sheets and blankets on bed not duvets; rooms sensibly have easy chairs to sit on to watch tv. Large self-service Continental breakfast choices, with waiter/ table service for the full English, quite good. Useful location in downtown St. Helier, near bus stop to airport.

Somewhat tired appearance; could do with a bit of an inside face-lift. Unusual features: Tiny 2 persons lift; bathroom at front has normal windows with nets and curtains so you have to pull curtains when going to toilet as it overlooks other side of street; in huge dining room, solo breakfast diners were forcibly seated next to each other in one single row of 2-seater tables whereas 3+ diners got tables dotted all over room! Beware of no parking and only a few "Residents only" spaces across the one-way street. You are directed to a multi-story pay car park in same street(free at weekends).

I booked a twin room here for 3 nights and had a great view from the room. Enjoyed having a bath and fresh towels every day. It was a really nice stay! 🌟

Although the hotel furnishing are fairly old fashioned, the hotel was clean and comfortable. The staff were very friendly and welcoming. Overall I enjoyed my stay but small things could be done to make the rooms nicer - matching curtains and bedspreads and a small repair to the curtains. None of these minor points spoilt my enjoyment and I would recommend the hotel for budget travellers.

Helpfulness of the receptionist and a good breakfast

The hotel has a lovely old-fashioned charm that makes it feel like home. the rooms are a decent size and comfortable. - the location is perfect for exploring bars and restaurants in the area. - It's very convenient as it's just 10 km away from Jersey airport.

My guest room with bath and fresh towels was well-appointed...

The shower pressure was poor and I had to get used to it.

Great meals served at the hotel. The room was well-appointed and a decent size with fresh towels.- Amazing location just meters away from St Helier's Town Hall.- Close to shops, bars, restaurants, the city center, cheap and good restaurants, and nice coffeehouses.